Cookies Policy
Last updated: 1 May 2026
This Cookies Policy explains how WinSpirit Casino, operated by Hollycorn N.V., uses cookies and similar technologies on our website and mobile interfaces. It should be read alongside our Privacy Policy, which describes how we handle personal information generally.
What Are Cookies?
Cookies are small text files that a website places on your device when you visit it. They allow the site to remember information about your visit, such as your preferred language, login session, and game settings, so that it works properly the next time you come back. Similar technologies — including pixel tags, web beacons, local storage, and software development kits (SDKs) — perform comparable functions and are covered by this Policy.
Cookies are either session cookies, which expire when you close your browser, or persistent cookies, which remain on your device for a defined period or until you delete them. They can be first-party (set by WinSpirit) or third-party (set by an external provider through our Service).
How WinSpirit Uses Cookies
We use cookies to keep the Service secure and reliable, to remember your choices, to understand how players interact with our games, and — with your consent — to deliver advertising that is more relevant to you. Some cookies are essential and load automatically; others are loaded only after you accept them through our consent banner.
Categories of Cookies We Use
1. Strictly Necessary
These cookies are required for the Service to function. They authenticate your session, balance traffic across our servers, remember items in your bet slip, and protect against fraud and abuse. They cannot be turned off in your account because the Service would not work without them.
2. Performance & Analytics
These cookies help us understand how players use the Service — which pages they visit, how long they spend, and where errors occur — so that we can improve performance and fix bugs. We use them in aggregated form and we will not load them until you give consent.
3. Functional
Functional cookies remember your preferences (language, currency, time zone, recently played games) so that you don't have to set them every time you visit. They are loaded only after consent.
4. Marketing & Targeting
Marketing cookies allow us and our advertising partners to deliver relevant offers, measure campaign performance, and limit how many times you see the same advertisement. We rely on your express consent under CASL and PIPEDA before activating these cookies.
5. Social Media
If you choose to share content from the Service to a social network, the relevant network may set cookies on your device. These are governed by the social network's own privacy and cookie policies.
Third-Party Cookies
Some cookies on the Service are set by third parties whose tools we use, including analytics providers, payment-processing partners, fraud-prevention services, and advertising platforms. We do not control these third parties and recommend that you review their privacy and cookie policies on their own websites.
Cookie Inventory
The table below lists the main cookies and similar technologies we currently use. Specific cookies may change as we update the Service; the latest list is always available through our cookie banner. The full inventory is also available from the Cookie Settings panel in the website footer.
Main cookies in use on the Service
| Cookie name | Provider | Type | Purpose | Duration |
| ws_session | WinSpirit (first-party) | Strictly Necessary | Authenticated session token | Session |
| ws_csrf | WinSpirit | Strictly Necessary | Cross-site request forgery protection | Session |
| ws_geo | WinSpirit | Strictly Necessary | Country/province detection for compliance | 7 days |
| ws_consent | OneTrust | Strictly Necessary | Stores your cookie-consent choices | 12 months |
| ws_lang | WinSpirit | Functional | Remembers your language preference | 12 months |
| ws_recent_games | WinSpirit | Functional | Recently played games shortcut | 90 days |
| _ga, _ga_* | Google Analytics | Performance & Analytics | Anonymised usage statistics | Up to 24 months |
| _hjSession* | Hotjar | Performance & Analytics | Aggregated heatmap and session insights | 30 minutes – 12 months |
| _fbp | Meta | Marketing | Conversion tracking and targeted ads | 3 months |
| _gcl_au | Google Ads | Marketing | Conversion attribution and remarketing | 3 months |
| tt_pixel_session | TikTok | Marketing | Campaign measurement and retargeting | 13 months |
| ws_fraud_id | Anti-fraud vendor | Strictly Necessary | Device fingerprinting for fraud prevention | 12 months |
Managing Your Cookie Preferences
Through the consent banner
When you visit the Service for the first time, our cookie banner powered by OneTrust asks for your preferences. You can change your choices at any time by clicking the "Cookie Settings" link in the website footer. Strictly necessary cookies cannot be turned off, but you can accept or reject any other category individually.
Through your browser
You can also block, delete, or be alerted about cookies in your browser settings. Bear in mind that disabling all cookies will prevent the Service from working properly, including login and gameplay.
- Google Chrome: Settings → Privacy and security → Cookies and other site data
- Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data
- Apple Safari: Settings → Privacy → Manage Website Data
- Microsoft Edge: Settings → Cookies and site permissions → Manage and delete cookies and site data
Industry opt-out platforms
You can opt out of interest-based advertising from many participating companies through:
Do Not Track
Some browsers send a "Do Not Track" (DNT) signal to websites you visit. There is no industry consensus on how DNT signals should be interpreted, and they are not currently a legal requirement in Canada. WinSpirit treats your choices in our cookie banner as the authoritative expression of your preferences.
Cookies and Personal Information
Some cookies — for example, those used for fraud prevention, session management, and personalised marketing — may collect or be linked to information that, alone or in combination with other data, identifies you as an individual. When this is the case, our Privacy Policy applies in addition to this Cookies Policy.
Updates to This Policy
We may update this Policy when our practices, technology, or applicable laws change. The "Last updated" date at the top of the page reflects the most recent revision. Material changes will be communicated through a banner notification on the Service.
Questions about this Policy can be sent to [email protected]. For complaints, see the contact channels in our Privacy Policy.
Frequently Asked Questions
Can I use WinSpirit without accepting any cookies?
You can decline analytics, functional, and marketing cookies through our consent banner. Strictly necessary cookies must be on for login, gameplay, and security to work. Disabling them in your browser will break the Service.
How do I withdraw cookie consent later?
Click "Cookie Settings" in the website footer at any time. Your new choices apply immediately, and previously stored non-essential cookies are deleted on your next session.
Do third-party cookies share data outside Canada?
Some advertising and analytics partners process data internationally. Where personal information is involved, we apply contractual safeguards as described in our Privacy Policy. You can decline marketing and analytics cookies entirely if you prefer.
Will I lose my account or balance if I clear cookies?
No. Clearing cookies signs you out and resets preferences, but your account, balance, transaction history, and bonuses remain intact on our servers. You will simply need to log back in.